diff --git a/src/webparts/ctFormsPortal/forms/ct/components/utils/criteria.test.ts b/src/webparts/ctFormsPortal/forms/ct/components/utils/criteria.test.ts
index fcb6b0f..f6e7197 100644
--- a/src/webparts/ctFormsPortal/forms/ct/components/utils/criteria.test.ts
+++ b/src/webparts/ctFormsPortal/forms/ct/components/utils/criteria.test.ts
@@ -1,4 +1,4 @@
-import { buildCriteriaRecords, isPaymentTypeOption, restoreCriteria } from './criteria';
+import { buildCriteriaRecords, isPaymentTypeOption, plainTextFromSp, restoreCriteria } from './criteria';
 import { Supplier } from '../types/domain';
 
 const ARLAN_KZT: Supplier = { id: '263_277', spId: 263, kpFileSpId: 277, name: 'ТОО «Арлан Офис Снаб»', hasOffer: true };
@@ -96,3 +96,19 @@ describe('isPaymentTypeOption', () => {
     expect(isPaymentTypeOption('40% предоплата, 60% по аккредитиву')).toBe(false);
   });
 });
+
+describe('plainTextFromSp', () => {
+  // comment в SP «Критерии» — многострочное поле с форматированием: SharePoint заворачивает текст в HTML,
+  // и по ссылке своя строка показывалась как «<div class="ExternalClass…">да</div>».
+  it('убирает обёртку ExternalClass и теги', () => {
+    expect(plainTextFromSp('<div class="ExternalClass11A142948BDD4FEB93E8B98BB14AE465">да</div>')).toBe('да');
+  });
+
+  it('переносы строк сохраняет, HTML-сущности раскодирует', () => {
+    expect(plainTextFromSp('<div>12&nbsp;мес<br>от &quot;поставки&quot; &amp; монтажа</div>')).toBe('12 мес\nот "поставки" & монтажа');
+  });
+
+  it('обычный текст не трогает', () => {
+    expect(plainTextFromSp('12 мес')).toBe('12 мес');
+  });
+});
diff --git a/src/webparts/ctFormsPortal/forms/ct/components/utils/criteria.ts b/src/webparts/ctFormsPortal/forms/ct/components/utils/criteria.ts
index 7277b17..73f3b3e 100644
--- a/src/webparts/ctFormsPortal/forms/ct/components/utils/criteria.ts
+++ b/src/webparts/ctFormsPortal/forms/ct/components/utils/criteria.ts
@@ -36,6 +36,26 @@ const EMPTY_ENTRY: CriteriaEntry = { paymentType: '', deliveryType: '', deadline
 const hasAnyValue = (e: CriteriaEntry): boolean =>
   [e.paymentType, e.deliveryType, e.deadline, e.sertificates].some(v => (v ?? '').trim() !== '');
 
+const HTML_ENTITIES: Record<string, string> = {
+  '&nbsp;': ' ',
+  '&amp;': '&',
+  '&lt;': '<',
+  '&gt;': '>',
+  '&quot;': '"',
+  '&#39;': "'",
+};
+
+// Текст из многострочного поля SP с форматированием (comment в «Критерии»): SharePoint хранит его как HTML
+// в обёртке <div class="ExternalClass…">. Оставляем чистый текст, переносы строк — как есть.
+export function plainTextFromSp(value: string): string {
+  if (!value.includes('<')) return value;
+  return value
+    .replace(/<br\s*\/?>/gi, '\n')
+    .replace(/<[^>]+>/g, '')
+    .replace(/&(nbsp|amp|lt|gt|quot|#39);/g, entity => HTML_ENTITIES[entity] ?? entity)
+    .trim();
+}
+
 export function isPaymentTypeOption(value: string): boolean {
   return PAYMENT_TYPE_OPTIONS.includes(value.trim());
 }
diff --git a/src/webparts/ctFormsPortal/forms/ct/services/CtService.ts b/src/webparts/ctFormsPortal/forms/ct/services/CtService.ts
index fcfeb12..f58406b 100644
--- a/src/webparts/ctFormsPortal/forms/ct/services/CtService.ts
+++ b/src/webparts/ctFormsPortal/forms/ct/services/CtService.ts
@@ -29,7 +29,7 @@ import {
   keepLatestOfferRecords,
   parseOfferItemIndex,
 } from "../../../shared/offers/offerRecords";
-import { CriteriaRecord } from "../components/utils/criteria";
+import { CriteriaRecord, plainTextFromSp } from "../components/utils/criteria";
 import {
   NoOfferSupplierEntry,
   NoOfferSupplierRecord,
@@ -680,7 +680,8 @@ export class CtService {
     return ((data.value ?? []) as Array<Record<string, unknown>>).map((item): CriteriaRecord => {
       const base = { id: Number(item.Id), supplierSpId: Number(item.supplierId) };
       const label = String(item.criteriaLabel ?? "").trim();
-      if (label) return { ...base, criteriaLabel: label, value: String(item.comment ?? "") };
+      // comment — многострочное поле с форматированием: SharePoint отдаёт его в HTML-обёртке.
+      if (label) return { ...base, criteriaLabel: label, value: plainTextFromSp(String(item.comment ?? "")) };
       return {
         ...base,
         paymentType: String(item.paymentType ?? ""),